Hinokami

We design and craft all our jewelry using 925 Silver

Pendants include a silver chain

The estimated production time is 5 to 7 days. Shipping times vary by country, typically taking 4 to 6 days. We use FedEx for shipping.

Free shipping on orders above $120

Additional shipping fees may apply for remote or island regions where delivery is challenging. If additional shipping fees are required, we will notify you via email. If the additional payment is not made, the order may be canceled.

Customs duties and taxes are determined by the customs authorities of your country. These charges are not included in the purchase price and are the responsibility of the recipient. Each country has its own guidelines and regulations regarding customs duties and taxes, and these charges may vary based on the value and type of the goods being imported.

Important Note:
Please be aware that customs duties and taxes may be assessed upon the arrival of your order in your country. It is recommended to check with your local customs office for detailed information on these potential charges. Failure to comply with your country’s customs regulations may result in additional fees or delays in delivery. Especially for customers in South America, please make sure to check the customs policies before placing an order.

You can get a refund within 5 days after delivery is completed You have to pay for the refund delivery.

The product is customized for handicrafts after payment. Return is not possible except if the product is defective.

We are not responsible for products damaged by consumer negligence. If repair is possible, a separate repair fee will be charged. If you can return/exchange it, it's the seller's fault (delivery of other products such as color, size, etc.).